Dispute Resolution

Consumer Information

In the event of a dispute, the consumer can resort to an Alternative Consumer Dispute Resolution Entity:

Porto Consumer Information and Arbitration Center (CICAP)

Address : Rua de Damião de Góis, n.º 31. loja 6, 4050-225 Porto

Telephone : 225029791 / 225508349

Email : cicap@cicap.pt

Website : www.cicap.pt

Authorization : Order No. 79/95 (DR, Series II, of June 24, 1995), Order No. 3294/2001 (DR, Series II, February 16, 2001), Order No. 10685/2001 (DR, Series II, of 22 of May 2001), Order nº 13518/2001 (DR, Series II, of June 29, 2001)

ACF-50 Store

(under article 18 of Law no. 144/2015, of September 8)